{"id":36333,"date":"2014-04-15T08:13:13","date_gmt":"2014-04-15T07:13:13","guid":{"rendered":"http:\/\/www.smartinsights.com\/?page_id=36333"},"modified":"2019-09-18T08:54:45","modified_gmt":"2019-09-18T07:54:45","slug":"customer-experience-examples","status":"publish","type":"page","link":"https:\/\/www.smartinsights.com\/ecommerce\/customer-experience-examples\/","title":{"rendered":"Customer Experience Examples"},"content":{"rendered":"

Creating the best overall online customer experience is essential for online retailers and other types of Ecommerce sites to acquire and retain customers. The focus has changed from online usability focused on online conversion to supporting omnichannel journeys from desktop and mobile web to in-store experiences.<\/p>\n

In this section we feature retail and other examples of best practices for developing Ecommerce customer experiences.<\/p>\n

We also feature more general advice on developing customer experiences using personas on our online customer experience<\/a> hub.<\/p>\n","protected":false},"excerpt":{"rendered":"

Creating the best overall online customer experience is essential for online retailers and other types of Ecommerce sites to acquire and retain customers. The focus has changed from online usability focused on online conversion to supporting omnichannel journeys from desktop …..<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":4464,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"page-tactic.php","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"acf":[],"yoast_head":"\nCustomer Experience Examples | Smart Insights<\/title>\n<meta name=\"description\" content=\"Creating the best overall online customer experience is essential for e-commerce. Take a look at our examples to discover best practices and techniques.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smartinsights.com\/ecommerce\/customer-experience-examples\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Experience Examples | Smart Insights\" \/>\n<meta property=\"og:description\" content=\"Creating the best overall online customer experience is essential for e-commerce. Take a look at our examples to discover best practices and techniques.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.smartinsights.com\/ecommerce\/customer-experience-examples\/\" \/>\n<meta property=\"og:site_name\" content=\"Smart Insights\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/smartinsights\" \/>\n<meta property=\"article:modified_time\" content=\"2019-09-18T07:54:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@smartinsights\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.smartinsights.com\/ecommerce\/customer-experience-examples\/\",\"url\":\"https:\/\/www.smartinsights.com\/ecommerce\/customer-experience-examples\/\",\"name\":\"Customer Experience Examples | Smart Insights\",\"isPartOf\":{\"@id\":\"https:\/\/www.smartinsights.com\/#website\"},\"datePublished\":\"2014-04-15T07:13:13+00:00\",\"dateModified\":\"2019-09-18T07:54:45+00:00\",\"description\":\"Creating the best overall online customer experience is essential for e-commerce. 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