{"id":37192,"date":"2020-10-01T15:00:30","date_gmt":"2020-10-01T14:00:30","guid":{"rendered":"http:\/\/www.smartinsights.com\/?p=37192"},"modified":"2020-10-05T08:57:27","modified_gmt":"2020-10-05T07:57:27","slug":"paretos-8020-rule-marketing","status":"publish","type":"post","link":"https:\/\/www.smartinsights.com\/marketing-planning\/marketing-models\/paretos-8020-rule-marketing\/","title":{"rendered":"Pareto&#8217;s 80:20 rule in Marketing"},"content":{"rendered":"<h2 id=\"examplesofapplyingparetos80:20ruletomarketing\">Examples of applying the Pareto principle\u00a0to marketing<\/h2>\n<p>The 80:20 rule, equally well known as the Pareto principle, is widely used and abused in business, but how does it apply to marketing and digital marketing? In this post I review some marketing applications.<\/p>\n<p>Wikipedia tells us that the <a href=\"http:\/\/en.wikipedia.org\/wiki\/Pareto_principle\" target=\"_blank\" rel=\"noopener noreferrer\">Pareto principle<\/a> is named after Italian economist Vilfredo Pareto, who noted in 1906 that 80% of the land in Italy was owned by 20% of the population. Apparently Pareto developed what would later be known as his principle by observing that 20% of the pea pods in his garden contained 80% of the peas! Although there is some doubt whether he mentioned the 80:20 principle as such, it is known formally known as a specific power-law distribution and named as a <a href=\"http:\/\/en.wikipedia.org\/wiki\/Pareto_distribution\" target=\"_blank\" rel=\"noopener noreferrer\">Pareto distribution<\/a> based on an analysis in the 1940s of production quality \/ flaws by consultant Joseph M. Juran.<\/p>\n<p><span style=\"font-weight: 400;\"><div class='postauthor si-guide-block'>\n                <div class='col-md-2 col-sm-12 si-icon-holder'>\n                    <a target='_blank' href='https:\/\/www.smartinsights.com\/guides\/essential-marketing-models\/'>\n                  <img src='https:\/\/www.smartinsights.com\/wp-content\/uploads\/2013\/09\/essential-marketing-models-106x150.jpg' alt='Essential marketing models for business growth'>\n                    <\/a>\n                <\/div>\n                <div class='col-md-10 col-sm-12'>\n                    <p><strong>Download our Free Resource \u2013 Essential marketing models<\/strong><\/p>\n                    <p>This free guide has been created to help today\u2019s marketers apply our pick of the most popular established frameworks to aid their decision making.<\/p>\n                    <p>Access the <a target='_blank' href='https:\/\/www.smartinsights.com\/guides\/essential-marketing-models\/'>Essential marketing models for business growth<\/a><\/p>\n                <\/div>\n            <\/div><\/span><\/p>\n<h3 id=\"applyingtheparetosprincipletomarketing\">Applying the Pareto\u2019s principle to marketing<\/h3>\n<p>I\u2019m sure you\u2019re familiar with these examples of applying Pareto\u2019s principle in marketing:<\/p>\n<ul>\n<li>80% of profits come from 20% of customers<\/li>\n<li>80% of product sales from 20% of products<\/li>\n<li>80% of sales from 20% of advertising<\/li>\n<li>80% of customer complaints from 20% of customers<\/li>\n<li>80% of sales from 20% of the sales team<\/li>\n<\/ul>\n<p>While the exact proportion will naturally vary, I\u2019m sure you\u2019ve seen that broadly speaking, the majority of outcomes you\u2019re looking to achieve (or avoid in the case of complaints) are prompted by a disproportionately small input or effort.<\/p>\n<p class=\"p1\"><div class=\"monthly_campaign_blog_cta_banner monthly_campaign_blog_cta_banner_155793\" style=\"background-image:url(https:\/\/www.smartinsights.com\/wp-content\/uploads\/2020\/08\/Boost-x2.png);\"><div class=\"monthly_campaign_blog_cta_banner_main_content\"><h3>Outpace your competition in a challenging SME market<\/h3><p>Access a complete marketing survival kit to grow your business during a recession<\/p><a target=\"_blank\" class=\"but_2019 section_cta yellow\" href=\"https:\/\/www.smartinsights.com\/content\/outpace-your-competition-in-a-challenging-sme-market\/?li=loggedin\" onclick=\"ga('send', 'event', 'Sep 2020 Content Blog Banner', 'Clicked', 'Get Results, Fast', 1);\">Get Results, Fast<\/a><\/div><img decoding=\"async\" class=\"monthly_campaign_blog_cta_banner_img\" src=\"https:\/\/www.smartinsights.com\/wp-content\/uploads\/2020\/08\/Boost-x2.png\" alt=\"Access a complete marketing survival kit to grow your business during a recession\"><\/div><\/p>\n<p>Given this, regardless of its accuracy in individual situations, Pareto\u2019s principle is useful in managing marketing to prompt us to think where we should put our focus. We can generalise that:<\/p>\n<ul>\n<li>20% of inputs creates 80% of the outputs<\/li>\n<li>20% of effort leads to 80% of the results<\/li>\n<li>20% of causes lead to 80% of the consequences<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-156997\" src=\"https:\/\/www.smartinsights.com\/wp-content\/uploads\/2020\/10\/Pareto-principle-550x377.png\" alt=\"Pareto principle\" width=\"550\" height=\"377\" srcset=\"https:\/\/www.smartinsights.com\/wp-content\/uploads\/2020\/10\/Pareto-principle-550x377.png 550w, https:\/\/www.smartinsights.com\/wp-content\/uploads\/2020\/10\/Pareto-principle-700x480.png 700w, https:\/\/www.smartinsights.com\/wp-content\/uploads\/2020\/10\/Pareto-principle-150x103.png 150w, https:\/\/www.smartinsights.com\/wp-content\/uploads\/2020\/10\/Pareto-principle-768x527.png 768w, https:\/\/www.smartinsights.com\/wp-content\/uploads\/2020\/10\/Pareto-principle-250x171.png 250w, https:\/\/www.smartinsights.com\/wp-content\/uploads\/2020\/10\/Pareto-principle.png 1312w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/p>\n<p>So at a simple level, the Pareto principle should remind us about our time management when managing marketing. We should focus our time on our main customer segments, most popular products and the biggest causes of customer dissatisfaction. Beyond this it should prompt us to determine WHY this is the case? Techniques such as <a href=\"http:\/\/www.smartinsights.com\/ecommerce\/ecommerce-strategy\/ecommerce-success-mapping\/\">Cause-effect or Ishikawa analysis<\/a> can be applied to review why errors are occurring in a process or how processes which drive sales can be made more efficient. This MyCustomer.com article has further ideas for <a href=\"http:\/\/www.mycustomer.com\/feature\/marketing\/marketing-and-pareto-principle-better-way-evaluate-customers\/165703\" target=\"_blank\" rel=\"noopener noreferrer\">80:20 analysis of customers<\/a>.<\/p>\n<h3>The 80:20 rule in digital marketing?<\/h3>\n<p>What of digital marketing? Naturally online prompted sales and leads will follow a similar pattern to those above, but we can identify some specific patterns. In my experience we can say:<\/p>\n<ul>\n<li>80% of online sales are from 20% of products<\/li>\n<li>80% of search visits are from 20% of the keywords (often from brand-terms rather than generic)<\/li>\n<li>80% of leads in content marketing are from 20% of the content assets<\/li>\n<li>% 80% of user tasks are performed on 20% of links offered (called the <a href=\"http:\/\/www.smartinsights.com\/persuasion-marketing\/auditing-site-effectiveness\/sharing-what-i-learned-at-the-fusion-marketing-experience\/\">long-neck by Gerry McGovern<\/a>)<\/li>\n<li>80% of social shares are from 20% of the social updates<\/li>\n<\/ul>\n<p>Online, these patterns are often known as the <a href=\"http:\/\/www.longtail.com\/about.html\" target=\"_blank\" rel=\"noopener noreferrer\">long tail distribution<\/a> with regards to product sales and keywords which I will explore a little more in a future post. The implications are again obvious. Look at your current online marketing activity and identify and then focus your attention on the 80% of your content and products which drives the majority of your online leads, sales or engagement! What changes can you make to optimise copy, visuals and calls-to-action as part of <a href=\"http:\/\/www.smartinsights.com\/conversion-optimisation\/\">conversion rate optimisation (CRO)<\/a> to increase these outcomes more?<\/p>\n<p>Alternatively, look at the pattern in the marketplace more widely and reviewing consumer behaviour and competitor activity, find out where you\u2019re not tapping into the demand for example using a <a href=\"http:\/\/www.smartinsights.com\/search-engine-optimisation-seo\/seo-analytics\/seo-gap-analysis-using-google-webmaster-tools\/\">gap analysis of consumer search intent<\/a> or reviewing the <a href=\"http:\/\/www.smartinsights.com\/marketplace-analysis\/competitor-analysis\/tools-benchmarking-content-marketing\/\">popularity of social sharing for content<\/a>.<\/p>\n<p>So, the Pareto principle is a useful tool to help us to think differently about improving our online marketing. How do you use it? Do you have other rules or perhaps you have found it can be dangerous since it doesn\u2019t hold true in some situations?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Examples of applying the Pareto principle\u00a0to marketing The 80:20 rule, equally well known as the Pareto principle, is widely used and abused in business, but how does it apply to marketing and digital marketing? In this post I review some &hellip;..<\/p>\n","protected":false},"author":5,"featured_media":156997,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"categories":[29,905],"tags":[1232,1006],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Pareto principle in marketing - definition and examples<\/title>\n<meta name=\"description\" content=\"An article explaining how the 80:20 rule can be used in marketing with examples of the Pareto Principle.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smartinsights.com\/marketing-planning\/marketing-models\/paretos-8020-rule-marketing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Pareto principle in marketing - 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'Dr Dave' is known for his strategic, but practical, data-driven advice. He has trained and consulted with many business of all sizes in most sectors. These include large international B2B and B2C brands including 3M, BP, Barclaycard, Dell, Confused.com, HSBC, Mercedes-Benz, Microsoft, M&amp;G Investment, Rentokil Initial, O2, Royal Canin (Mars Group) plus many smaller businesses. Dave is editor of the templates, guides and courses in our digital marketing resource library used by our Business members to plan, manage and optimize their marketing. Free members can access our free sample templates here. Dave is also keynote speaker, trainer and consultant who is author of 5 bestselling books on digital marketing including Digital Marketing Excellence and Digital Marketing: Strategy, Implementation and Practice. In 2004 he was recognised by the Chartered Institute of Marketing as one of 50 marketing \u2018gurus\u2019 worldwide who have helped shape the future of marketing. My personal site, DaveChaffey.com, lists my latest Digital marketing and E-commerce books and support materials including a digital marketing glossary. Please connect on LinkedIn to receive updates or ask me a question.","sameAs":["http:\/\/www.smartinsights.com"],"url":"https:\/\/www.smartinsights.com\/author\/davechaffey\/"}]}},"_links":{"self":[{"href":"https:\/\/www.smartinsights.com\/wp-json\/wp\/v2\/posts\/37192"}],"collection":[{"href":"https:\/\/www.smartinsights.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.smartinsights.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartinsights.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartinsights.com\/wp-json\/wp\/v2\/comments?post=37192"}],"version-history":[{"count":6,"href":"https:\/\/www.smartinsights.com\/wp-json\/wp\/v2\/posts\/37192\/revisions"}],"predecessor-version":[{"id":156998,"href":"https:\/\/www.smartinsights.com\/wp-json\/wp\/v2\/posts\/37192\/revisions\/156998"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.smartinsights.com\/wp-json\/wp\/v2\/media\/156997"}],"wp:attachment":[{"href":"https:\/\/www.smartinsights.com\/wp-json\/wp\/v2\/media?parent=37192"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.smartinsights.com\/wp-json\/wp\/v2\/categories?post=37192"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.smartinsights.com\/wp-json\/wp\/v2\/tags?post=37192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}