{"id":4281,"date":"2011-02-09T07:09:12","date_gmt":"2011-02-09T07:09:12","guid":{"rendered":"http:\/\/si.first10.co.uk\/"},"modified":"2019-07-23T14:28:32","modified_gmt":"2019-07-23T13:28:32","slug":"customer-retention-strategy","status":"publish","type":"page","link":"https:\/\/www.smartinsights.com\/digital-marketing-strategy\/customer-retention-strategy\/","title":{"rendered":"Customer retention strategy"},"content":{"rendered":"<p>Your customer retention and growth strategy specifies how you will build relationships with existing customers online and create advocates. It defines how you will keep them engaged. Recommended article:\u00a0<a href=\"http:\/\/www.smartinsights.com\/digital-marketing-strategy\/customer-retention-strategy\/7-questions-to-drive-customer-engagement\/\">7 Questions to review customer retention and engagement strategy<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your customer retention and growth strategy specifies how you will build relationships with existing customers online and create advocates. It defines how you will keep them engaged. Recommended article:\u00a07 Questions to review customer retention and engagement strategy.<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":4265,"menu_order":0,"comment_status":"open","ping_status":"open","template":"page-tactic.php","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer retention strategy | Smart Insights<\/title>\n<meta name=\"description\" content=\"Your customer retention and growth strategy specifies how you will build relationships with existing customers online. 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