{"id":4403,"date":"2011-02-10T22:55:44","date_gmt":"2011-02-10T22:55:44","guid":{"rendered":"http:\/\/si.first10.co.uk\/"},"modified":"2019-09-05T08:46:26","modified_gmt":"2019-09-05T07:46:26","slug":"social-media-governance","status":"publish","type":"page","link":"https:\/\/www.smartinsights.com\/social-media-marketing\/social-media-governance\/","title":{"rendered":"Social media governance"},"content":{"rendered":"<p>There are many companies \"doing social media\" but without the right policies in place to help manage it effectively. You need to respond to customer ideas and complaints and involve staff in a positive way, but if you're too relaxed there are plenty of examples where it can go damagingly wrong.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are many companies &#8220;doing social media&#8221; but without the right policies in place to help manage it effectively. You need to respond to customer ideas and complaints and involve staff in a positive way, but if you&#8217;re too relaxed &hellip;..<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":89,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Social media governance | Smart Insights<\/title>\n<meta name=\"description\" content=\"Social media governance helps ensure you are following the rules and providing the best CX. 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